Pursuant to Legislative Decree no. 196/2003 (Code regarding the protection of personal data), as amended, RAV Studio Legale – based in Via Ombrone 12/C, 00198 Rome and IVA 12202531005 – is the Owner personal data collected through the site www.rimborsoalvolo.it (the "Owner").
According to the law, this treatment will be based on principles of fairness, legality and transparency and protection of privacy and Your rights.


“Rimborso al volo” will use the personal data of the Customer at the only purpose of achieving the "compensation" and / or the compensation payable in accordance with this Agreement and in compliance with all applicable laws and applicable on Privacy and Protection of personal data.
Therefore, with the acceptance of these Terms and Conditions and sending the form "REQUEST FOR FREE REFUND!" The customer expressly consents to the processing of personal data exclusively for appropriate use the content of this Agreement.


The processing of personal data by the data takes place with the help of computer, or automated, according to logic strictly related to the aforementioned purposes, and in order to assure in any case the protection and confidentiality of data of users so elaborate .


The data collected and processed are protected by the Owner with physical and logical methods such as to minimize the risks of unauthorized access and disclosure, loss or destruction of the same.
The personal information requested under the order are collected by RAV Studio Legale and may be disclosed to third parties (ex. Airlines) that are directly and closely related to obtain the right to compensation and / or compensation , unless the User has not given explicit consent.


The data controller is RAV Studio Legale, Via Ombrone 12/C, 00198 Rome, IVA 12202531005.

User rights

The User, through a written communication to the data processor may at any time exercise their rights under Article 7 of Legislative Decree no. 196/2003, which we quote in full.

Legislative Decree No. 196/2003
Art. 7 - Right to access personal data and other rights

1. You have the right to obtain confirmation as to whether or not personal data concerning him, even if not yet recorded, and their communication in intelligible form.

2. You have the right to obtain information:

a) the origin of personal data;
b) the purposes and methods of treatment;
c) the logic applied in case of processing with the aid of electronic instruments;
d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2;
e) subjects or categories of persons to whom the data may be communicated or who can learn about them as appointed representative in the State, managers or agents.

3. You have the right to:

a) updating, rectification or, when interested, integration of data;
b) the cancellation, anonymization or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) certification that the operations in letters a) and b) have been notified, also as regards their content, to those to whom the data were communicated or disclosed, except if this requirement It proves impossible or involves a manifestly disproportionate to the protected right.