Questions (and answers) to queries received by

Rimborsoalvolo has been set up by a team of professionals who have decided to help consumers obtain their rightful refund for all problems connected to air travel (overbooking, flight delays, flight cancellations, damage and loss of baggage or delay in baggage delivery).

These particular issues are very rarely addressed and in most instances people are completely unaware of their rights when they suffer damage or inconvenience for which the airline may be held responsible, and what’s more they do not know that they have the right to be awarded damages for the inconvenience incurred.

In the pages below we have collected all the questions people have asked us over the years, so that you can get a better understand of how it all works: we are fully aware that getting a refund for a flight that has caused you problems matters to you,and that’s why we try to provide you with the clearest explanation possible.

If however you have a question that we haven’t answered on these pages, don’t hesitate to get in touch directly via the form. We will get back to you as soon as possible.

Every question on this list below opens a list of connected questions: this is where you'll find your answers!